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Customer Feedback

FAQ

Our FAQ can help address some of the questions you might have. Please feel free to contact us if you have specific questions or requirements and we will get back to you very soon.


What can eConferenceManager do for me?
Take a look at our feature list to find out more about eConferenceManager. You can also contact us if you have specific questions or requirements and we will do our best to accomodate them.
What makes eConferenceManager unique compared to other ONLINE registration providers?
Take a look at our 'What makes us unique?' page to learn more about why our services are unique.
Is it difficult to use eConferenceManager?
No, it is very easy to use eConferenceManager. Even users who are not experts in software usage or the internet can easily use eConferenceManager. We also provide step by step tutorials and phone support to help.
Do I need to install something on my computer? Do I need special hard- or software to run eConferenceManager?
No, eConferenceManager is completely web based and just requires a modern web browser like Microsoft Internet Explorer, Netscape or Firefox. It is not necessary to install any special software. Since eConferenceManager is an Application Service Provider (ASP) we run the system completely on our web servers. It is therefore not necessary to own or purchase any special hard- or software. You can leave it all up to us.
Do I have to worry about backups and security?
No, we take care of everything for you. All the data gets backed up daily and the backup is transferred to a backup server. We also use 128 bit encryption for any confidential information like credit card numbers.
We are organizing a conference for the first time and have no experience. Can eConferenceManager help us?
Yes, eConferenceManager also provides tips and tutorials for the organization of a successful conference as well as checklists.
We are professional conference organizers and only work with professional partners. What level of expertise does eConferenceManager has?
The team of eConferenceManager has over ten years experience in developing web based applications for clients in different industries (see References). Our focus is on the user friendliness of the applications and we are continually improving the system.
I have further questions or specific requirements? What can I do?
You can contact us at any time. Please feel free to ask any questions or discuss any requirements that you have. We will give our best to accomodate you.

Contact us now for a personal quote and/or to schedule a demo of our system.


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