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Customer Feedback

Customer feedback

It is important to us to provide the best possible service to our customers as well as their registrants. eConferenceManager is constantly looking for feedback and we use several ways to collect it:

  • Voluntary survey at the end of registration (collecting feedback about the registration process)
  • Customer survey at the end of the conference asking for suggestions

eConferenceManager uses this feedback which is collected by an independent survey tool to improve our services. But see for yourself what our customers and their registrants have to say:

Feedback from eConferenceManager customers
  • thank you for all of the hours and energy you've put into the website, it's wonderful.
    Wiljo L. - Registration 2005 BC THESA Conference
  • The online registration was really great and I hope to continue using this method in the years to follow.
    Julia P. - Chair 2005 STA Convention
  • I looked on the website and clicked into webmaster and found the class lists.  Hey!  You are a GOD!  Putting the phone # and info was very helpful.
    Denice M. - Chair 2004 THESA Conference
  • I have just entered the payments received to-date. It is super easy!!
    Ariane G. - Registration 2004 THESA Conference
Email feedback from people who attended a conference supported by eConferenceManager
  • This is an extremely professional website! The registration form was easy to fill in and very clear.
  • Thank you so much for all the work you did! The website you made for registering was amazing and the gallery of pictures is wonderful!
  • I thought I would drop you a note to say what a great job you have done with the website - Congratulations, I'm impressed.  Once again thank you for all your work.
Feedback from the registration survey
  • Wow! What a great website - very user friendly. Thank you!
  • Excellent website! Easy to use!
  • Everything was well setup.
  • The registration is quick and easy. Great job!
  • Nice visual presentation. I am a novice at IT, but found the site very self-explanatory.
  • informative, simple, easy and quick
  • I like the new format - very easy, very fast
  • The website looks great and is easy to use - well done!
  • Great work ...I'm sure the conference will be just as organized as the site!!!

Please contact us and we will get you in touch with one of our customers so that you can find out for yourself.


Contact us now for a personal quote and/or to schedule a demo of our system.


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